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In the Customers' Shoes -- The Reality
This immersive customer experience training helps employees understand customer expectations, identify service gaps, and implement service improvements.

By the end of this programme, you will be able to:
Gain a deeper understanding of customer perspectives and needs.
Identify areas where service delivery can be improved.
Apply empathy and active listening in customer interactions.
Implement service improvement strategies for enhanced customer satisfaction.
Interested? Inquire below.
Interested? Inquire below.
Interested? Inquire below.
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