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Letter Writing, Recovery, Grooming & Decorum

A professional development course covering formal correspondence, service recovery strategies, personal grooming, and workplace etiquette to enhance business and social presence.

Learning Outcomes:

  • Learn how to write formal and effective business correspondence.

  • Develop strategies for handling service recovery and managing customer complaints.

  • Understand the importance of professional grooming and personal presentation.

  • Master workplace etiquette to enhance professional interactions.

  • Improve your ability to represent your organisation with poise and professionalism.

Interested? Inquire below.

Inquiry Type

Interested? Inquire below.

Interested? Inquire below.

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