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Letter Writing, Recovery, Grooming & Decorum
A professional development course covering formal correspondence, service recovery strategies, personal grooming, and workplace etiquette to enhance business and social presence.

Learning Outcomes:
Learn how to write formal and effective business correspondence.
Develop strategies for handling service recovery and managing customer complaints.
Understand the importance of professional grooming and personal presentation.
Master workplace etiquette to enhance professional interactions.
Improve your ability to represent your organisation with poise and professionalism.
Interested? Inquire below.
Interested? Inquire below.
Interested? Inquire below.
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